01 January 2025 – 01 April 2027
National Trading Standards Scams Team Practitioner E-Learning

The NTS Scams Team Practitioner E-Learning is designed to assist professionals and practitioners who will be interacting with victims of scams.
Accessing our e-learning will give you:
• An understanding of the scale of the problem of scams
• Insights into the behaviour of the criminals behind scams
• Practical advice on how best to support a victim of scams
• An understanding of the legislation that can be used to support scam victims and to prosecute the criminals behind scams.
Course Content:
Chapter 1: Introduction
Chapter 2: Chapter One – The Scale of the Problem
Chapter 3: Criminal Behaviour
Chapter 4: Legislative Framework
Chapter 5: Supporting Victims
At the end of the e-learning you will be assessed on what you have learned and be issued with a certificate.
Click here to access the NTS Scams Team practitioner e-learning