Details of organisations and services available to people on the Isle of Wight
The Blue Lamp Trust
The Blue Lamp Trust is a non-profit organisation dedicated to promoting and enhancing community safety throughout Hampshire and the Isle of Wight.
THE BOBBY SCHEME provides free home security visits, long-life smoke alarms and advice to vulnerable people in Hampshire and the Isle of Wight, particularly the elderly and victims of burglary and domestic abuse.
Hampton Trust
Hampton Trust is one of the most respected and innovative UK providers of work in the field of domestic abuse and criminal justice. We are committed to rebuilding lives by addressing the root cause of domestic abuse and criminality.
Tel: 023 8000 1061 (General enquiries) Tel: 023 8000 9898 (Programme enquiries)
Or contact us via our website
ADAPT (Accredited Domestic Abuse Prevention Training)
ADAPT is our flagship programme for those who are using harmful behaviours in their intimate relationships. Designed to address the power and control dynamics within domestic abuse, ADAPT aims to help perpetrators understand the impact of abuse, be accountable for their behaviour, and learn how to make first steps towards a better future.
Self-referrals and agency referrals are accepted. Referral forms may be found in the Services section of our website.
For more information on ADAPT, email: adapt@hamptontrust.org.uk
ISVA (Independent Sexual Violence Advisers)
A support service for victims of sexual violence (current and historic) on the Isle of Wight. Our team of Independent Sexual Violence Advisers (ISVAs) work with children and young people as well as adults.
We are an inclusive service offering support to anyone who wishes to access our service and who has experienced sexual abuse, whether that be recently, a long time ago, or through domestic sexual abuse.
For more details, including how to make a referral, email: isva@hamptontrust.org.uk
Help Centres (Newport and Ryde)
Newport and Ryde Help Centres provides assistance and support to local residents to use digital sources, directing customers to use online transactions through a number of self service options available at this site with some direct support. This then leaves the face-to-face advice for those in greatest need. Assistance and support through digital channels is provided with regards to a wide range of Council services which include, Housing Benefit and Local Council Tax Support, Council Tax, Blue Badge and Waste Collection.
Newport Help Centre
Floor 1, County Hall, High Street, Newport, Isle of Wight, PO30 1UD
Opening Times:
Monday to Thursday – 8.30am to 5.00pm
Friday – 8.30 to 4.30pm
Ryde Help Centre
Ryde Library, 101 George Street, Ryde, Isle of Wight, PO33 2JE
Opening Times:
Monday, Tuesday, and Friday – 9.00am – 5.00pm
Closed between 12.15pm – 1.30pm
Our Help Centres are working on an appointment only basis. Please call 01983 823134 to book.
Inclusion Isle of Wight
We provide a free, confidential and easy to access service to all age groups on the Isle of Wight who are using, or affected by someone else’s use of alcohol or drugs.
At Inclusion Isle of Wight, we believe individuals are capable of changing their lives for the better. We are committed to help you do this by providing high quality, caring and evidence-based services.
If you are concerned and looking for some advice or support then please call us or refer yourself online.
Click here to visit the Inclusion IOW website
Phone: 01983 526654 (during office hours: click here to view)
If you need support when we are closed contact our out of hours helpline on 0300 330 2001
Isle Find It
Isle Find It is designed and operated by Citizens Advice IOW. Find services and Local Events anywhere on the Isle of Wight.
Click here to visit the Isle Find It website
Phone: 01983 823898
Email: ifi@iwcab.org.uk
Isle Help Hub
Isle Help is an online information and advice portal for the Isle of Wight. You can find information on benefits, care, health, debt problems, housing, immigration and more. We also have a Dementia Directory which is a comprehensive service directory for people affected by dementia in England, Wales and Northern Ireland.
Isorropia Foundation
Isorropia Foundation is a Wellbeing Organisation that has been designed to empower individuals to become the best version of themselves. Through our workshop-based programme, you will learn practical strategies for managing stress, building resilience, and cultivating a positive mindset. Gain the skills you need to improve your wellbeing, discover your purpose and reach your full potential.
isorropia.uk Phone: 01983 217791
IWASP (Isle of Wight Against Scams Partnership)
The IOW Trading Standards Service has joined forces with the Police, Fire and Rescue, Age Friendly Island and Citizens Advice Bureau to form the IWASP partnership. Under the Charter, these organisations work together to better protect people on the Isle of Wight from scams, doorstep crime and fraud, and to support victims.
Visit the IWASP website for details of current scams on the Isle of Wight, tips on how to protect yourself, family and friends from scams, and phone numbers for advice lines if you need to speak to someone.
Living Well and Early Help Service
Living Well & Early Help is an Island-wide, low-level community service, delivered by:
– Aspire Ryde
– Pan Together
– Ventnor Town Council
– West Wight Sports & Community Centre
Men’s Advice Line
Call: Freephone 0808 801 0327 Monday-Friday 9am-5pm
Email: info@mensadviceline.org.uk
A confidential helpline for men experiencing domestic violence from a partner, ex-partner or other family members.
We help by:
- Giving you time to tell your story
- offering emotional support
- providing practicial advice
- signposting you to other services for specialist help
National Centre for Domestic Violence
The National Centre for Domestic Violence (NCDV) provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.
Call: 0800 970 2070
Text: NCDV to 60777
Email: office@ncdv.org.uk
Paragon
Paragon offer support, advocacy, advice, guidance and information to women, men, and children as victims and survivors of domestic abuse and for those people who cause harm to others in their relationships.
Click here to view the Paragon 2024 leaflet
Paragon offers workshops to train Champions in the community. After completing a one-day course, ‘Dragonfly Champions’ can act as points of contact in the community for people experiencing domestic abuse:
Click here to view the Dragonfly Project web page
Email: paragonIOW@theyoutrust.org.uk
Phone: 0800 234 6266
Referral forms are available on the Paragon website. Visit the Paragon website.
Refuge
Empowering women to live without violence and fear.
Phone Number: 0808 2000 247 (FREE) Call any time day or night
Refuge is the largest domestic abuse organisation in the UK.
On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives — free from fear.
Respect Phoneline
A confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner.
Telephone support: Freephone 0808 802 4040 (Monday – Friday 10am
Email support: info@respectphoneline.org.uk (Monday – Friday 9am-5pm)
You can talk to us in confidence about your violence and domestic abuse. A friendly Helpline Advisor will listen to you without judgement and give you honest advice.
Safe Places
The Safe Places Scheme is a National initiative, and the Isle of Wight launched its first Safe Place in November 2019 at County Hall, Newport. Any agency or business on the Island can apply to be a ‘Safe Place’ – free education, support and resources are available.
Safe Places are shops, businesses or public buildings where adults can go to get advice and help if they feel vulnerable or unsafe. Every Safe Place location will have a Safe Place sticker prominently displayed in their window, and there is also a Safe Places app, which can be downloaded onto a mobile phone and will show the nearest available ‘Safe Place’ when out and about.
Read a list of Isle of Wight Safe Places
Visit the Safe Places IOW website
Visit the national Safe Places website
Download the Safe Places App: Download App
The O2 shop in Newport will help anyone download the app. Each Safe Place will be at a trusted location where people can feel safe to ask for assistance.
For more information about becoming a Safe Place, please contact People Matter on 01983 685348 or Jane Hughes Safe Places Co-ordinator on 07979 503968 or contact us via the website.
Rough Sleeping
Are you rough sleeping, or are you worried about someone rough sleeping? There is help.
Rough Sleeping Poster (PDF)
For more information, visit the IWC Rough Sleeping page
StreetLink
Connecting people sleeping rough to local services
Help someone sleeping rough, or get help for yourself: visit the StreetLink website
SWAN – South West Advocacy Network
SWAN is a charity specialising in developing independent advocacy. SWAN have developed a model which ensures everyone, including the most vulnerable members of our communities, have the same rights and opportunities as their fellow citizens.
All Isle of Wight Advocacy Services are independent, free at point of delivery, confidential and non-judgemental. Contact SWAN via the following ways:
Telephone: 03333 447928
Email: IoW@swanadvocacy.org.uk
Website: www.swanadvocacy.org.uk/iow
Address: South West Advocacy Network, Isle of Wight Vulnerable Adults Advocacy Service, Riverside Centre, The Quay, Newport, Isle of Wight, PO30 2QR
Two Saints – Safe Haven
Our Safe Haven service in Newport, Isle of Wight, provides a safe space for people experiencing a mental health crisis.
Support from our staff can be accessed by telephone, email or face to face during evenings, weekends and bank holidays.
Opening hours:
Monday to Friday – 5 pm to 10 pm
Weekends and bank holidays – 12 noon to 10 pm
Visit us: Safe Haven, 7 High Street, Newport, PO30 1SS
Email us: safehaven@twosaints.org.uk
Phone us: 01983 520168
Read more about our Isle of Wight services on our website
Victim Care Service
The Victim Care Service is funded by the Hampshire Police and Crime Commissioner and is delivered by the national charity Victim Support. Our service provides free, confidential support to residents across Hampshire and the Isle of Wight and our aim is to empower people to move beyond crime, in a way that suits them.
Women’s Aid
This national charity is working to end domestic abuse against women and children.
The Survivors Handbook – The Survivor’s Handbook provides practical support and information for woman experiencing domestic abuse, with simple guidance to every aspect of seeking support.
Phone Number: 0808 2000 247 (FREE) Call any time day or night
Public Resources
Do you have a content suggestion for this page?
Drop us an email and let us know